Managed IT Services in ST.Petersburg / Moscow Russia


Managed IT Services

Service Desk and User Support, IT Infrastructure Management and Development, Hardware and Software Support Services, Comprehensive Monitoring of IT Infrasructure, Corporate Applications Support and Management - SIGIR provides all-round IT solutions designed to streamline business processes and improve communication in the workplace. Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure. We solve every IT problem. Guaranteed!

Our experienced account managers and certified technical experts work with clients to deliver innovative solutions to the most demanding business and IT challenges. We provide complete IT outsourcing solutions for small and medium sized businesses in Russia, St.Petersburg/Moscow City. SIGIR offer all kinds of services the corporate information systems: full IT-outsourcing model, when we support your network with regular maintenance and remote monitoring, or we undertake specific IT services in your company and perform them in accordance with fixed standards and the agreed service level. We also offer a wide range of IT vendor products and solutions.

  • IT Outsourcing / Help Desk Support
  • Computer & Network Remote IT Support
  • Design, implementation and support of IT infrastructure
  • IT Audit and Consulting
  • Functional and IT Staff Outsourcing
  • Business Continuity and Disaster Recovery
  • Hardware and Software distribution
  • Tech support computers and LAN with regular maintenance
  • Troubleshooting and diagnostics
  • Help Desk and Software support
  • New systems installation
  • Data backup solutions
  • Data recovery and transfer
  • Virus and security checks
  • Anti-Virus and Anti-SPAM Protection
  • Provide technical assistance to computer system users
  • Web design and programming

In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. There are many different types of managed IT service offerings, but the idea behind all of them is to transfer the burden of maintaining IT from the customer to a service provider. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.

We have built and maintain a very strong technical team that continually identifies technology trends and products as they are being introduced into the market. We are well equipped to discuss, in detail, new technology concepts and products in an effort to ensure that your business gets the right solution for the project at hand. Base focus of our IT Services: Infrastructure Support - Your advantages:

  • Management model development based on ITIL
  • Quality of IT services
  • The cost of services
  • Strong IT costs monitoring
  • Reduce Risk Backup / Disaster recovery
  • Proactive IT support Solutions
  • Compliance and Security
  • Access to IT Professionals
  • Cost of Qualified Personnel
  • New Technology / Cloud services
  • Virtualization Faster Response Time
  • Network Data security / Outsourced IT staff
  • Takeover of customer’s IT staff and equipment
  • Outsourced IT Support Services, IT management
  • Existing IT services optimization
  • IT services continuity maintenance
  • Stay Focused on Business

SIGIR proven track record for reliability and continued excellence in customer service has earned us a reputation as a preferred solution provider for corporate IT infrastructures. SIGIR continues to invest heavily in our people ensuring that we can provide the highest standard of service to our customers. Corporate information systems become ever more complex and companies purchase more hardware and software to support their businesses, IT staff responsible for maintenance of the hardware and software grows too. As a result, companies are faced with the choice of whether to outsource all or part of their IT infrastructure or get the entire job done in-house. Searching for information, generating of ideas, result - SIGIR service offering includes the following:

IT-outsourcing is contracting the professional third party to service the corporate information systems. IT-outsourcing is a new business model that allows focusing the company’s resources on the core activities and, hence, to achieve substantial competitive edge. At SIGIR, our goal is to bring business and technology together. SIGIR can help make technology work for your business.

CallUs: +7 (911) 950-50-99, +7 (812) 363-28-63

Russia, St Petersburg, pr. Obuhovskoy oborony, 76A, Moscow, Myasnitskaya ul., 46/2, str. 3

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Санкт-Петербург

(812) 363-28-63

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Москва

(499) 403-12-24

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